Frequently Asked Questions
The questions below are the most common ones we receive concerning cutting problems.
We have given our answers based on our almost 50 years of experience of extrusion cutting.
FAQs
Cut quality & length accuracy:
- My cut length accuracy is poor. How can I improve it?
- My cut quality is not acceptable. Why?
- Which type of cutting action is best? Chop or slice?
- Which type of knife blade should I use?
- Should I be using the blade lubrication system?
- I'm having constant snags & jam-ups. Why?
- How do I position my machine for best results?
- There are hairs & whiskers on my cut ends! How do I get rid of them?
- Why am I getting a small nick or partial cut close to the cut end?
- Are the caterpillar belt settings & belt covering type important?
Machine set-up:
- Have you got a how-to guide for the latest Siemens TP700 touch-screen panel?
- How do I change the curved knife blade if I have the Quick Change option?
- How do I set the guide bush blade gap on a direct drive Servo-Torq® rotary cutter?
- How do I adjust the caterpillar belts to give the correct nip pressure?
- What is the password to access the set-up page on my touch-screen panel?
- How do I change the knife blades on my Servo-Torq combination rotary cutter?
- How do I re-sharpen my curved spring steel blades?
- How do I adjust the blade datum position?
- Which liquid should I use to lubricate my knife blade?
Machine safety & maintenance
- How do I change the caterpillar belts on my infeeder or puller machine?
- Is there a recommended maintenance schedule for my Servo-Torq Combination cutter?
- What is the recommended lubrication schedule for my Servo-Torq combination cutter?
- How do I check the mechanical condition of the caterpillar belt assembly?
- How do I ensure the safe operation of my Servo-Torq combination cutter?
Servo-Torq Mk.6 rotary cutters (Lenze i700): 2016 onwards
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Servo-Torq Mk.4 rotary cutters (Simotion): 2008 - 2016
Servo-Torq Mk.3 rotary cutters (Eurotherm-Parker): 2002 - 2014
- Can you help me with the 638 servo drive?
- Can I get instructions on how to use my Siemens 170A touch-screen panel?
- Can I still get an operating manual for my Servo-Torq cutter?
- Can you help me with the Red Lion G304 & G306A touch-screens fitted to my cutter?
- Do you have operating instructions for the Siemens TP177A & TP177B touch-screens?
- Do you have any information on the 637 servo drive fitted to my cutter?
- Do you have any infomation on the 631 servo drive?
- How do I operate the MKS-BCD cut length counter?
Servo-Torq Mk.2 rotary cutters (MultiAX): 2001 - 2003
Servo-Torq Mk.1 rotary cutters (SmartMove-IRT): 1996 - 2002
- Do you have FAQs for the Servo-Torq® Mk. 1 cutter?
- Can I get instructions on how to use my Siemens 170A touch-screen panel?
- Do you have any instructions for the Siemens OP7 control panel?
- Can I still get an operating manual for my Servo-Torq Mk. 1 cutter?
- My DT40 screen is displaying "C<". What does this mean?
- Do you have any information about the SmartMove position controller?
- Do you have any instructions for the DT40 control panel?
- What do the error codes on my IRT 1300 & 4000 Series servo drives mean?
Servo-Torq MINI Mk.1 rotary cutters (Eurotherm-Parker): 2000 - 2010
Braid-Cut circular blade cutters: 2001 onwards
Caterpillar haul-offs - AC drives
Caterpillar haul-offs - DC drives
Econo-Cut rotary cutters: 1997 - 2002
- My machine won't cut. Have you any suggestions?!
- Can I stil get an operating manual for my Econo-Cut rotary cutter?
- How do I maintain the Easy-Step pneumatic (air) clutch/brake?
- Can you help me set-up the cut length counter fitted to my cutting machine?
- How do I adjust the SRB control board?
- Can I get a replacement valve kit for the Rota-Step clutch/brake?
Neuma-Torq rotary cutters: 1992 - 1999
- My machine won't cut. Have you any suggestions?!
- Can I still get an operating manual for my Neuma-Torq rotary cutter?
- How do I maintain the Rota-Step pneumatic clutch/brake?
- Can you help me set-up the cut length counter fitted to my cutting machine?
- How do I adjust the SRB control board?
- Can I get a replacement valve kit for the Rota-Step clutch/brake?
Bench-Cut rotary cutters: 1993 - 1999
- Can I get a wiring diagram for my Bench-Cut machine?
- Can I still get an operating manual for my Bench-Cut rotary cutter?
- My machine won't cut. Have you any suggestions?!
- Can you help me set-up the cut length counter fitted to my cutting machine?
- How do I adjust the SRB control board?
- Can I get a replacement valve kit for the Rota-Step clutch/brake?
Vac-U-Torq rotary cutters: 1984 - 1999
- My machine won't cut. Have you any suggestions?!
- Can you help me set-up the cut length counter fitted to my cutting machine?
- Do you still have wiring & electrical drawings available for the Vac-U-Torq cutter?
- Can I still get an operating manual for my Vac-U-Torq rotary cutter?
- How do I adjust the SRB control board?
- How do I maintain the SRA vacuum clutch/brake?